• Office desks in front of a window

    What are we thankful for this year? Our new office!

    As the end of 2018 winds to a close and Thanksgiving officially begins the holiday season, we at the Connective DX Boston office have been reflecting on what a momentous year it has been. There is much to be thankful for—including partnerships with several new clients and the addition of five staff members—but one major noticeable change has been our relocation to a new space this past June. Here are a few specific reasons we are thankful for our new home at 280 Summer Street.

    November 21, 2018

  • Symposium 2018 elevate

    Top strategic takeaways from Sitecore Symposium 2018

    Sitecore’s annual customer conference can feel like a family reunion for those of us who have been attending since the inaugural “Dreamcore” event. The company and community have come a long way since the comparably small gathering eight years ago in Boston.

    October 24, 2018

  • HDX Index

    Unpacking the 2018 Hospital Digital Experience Index

    Each year, Connective DX creates an in-depth benchmarking study entitled the Hospital Digital Experience Index (HDX) comparing and ranking the digital experience of the top fifteen hospitals in the US News & World Report rankings. This year, we are releasing the updated report on November 1st, but you can register now to receive a digital advance copy as soon as Thursday, October 25th.

    October 22, 2018

  • EXM Laptop and Train

    Hang out with Connective DX and talk EXM at Sitecore Symposium 2018

    Sitecore Symposium 2018 is just around the corner and Connective DX will be there celebrating Platinum Partner status along with our team of MVP developers and a few other special guests. This year, we’re proud to announce that our very own Pete Navarra will give a live feature presentation about Sitecore Email Experience Manager (EXM).

    September 19, 2018

  • small team chatting

    Public Utilities: Making the case for a mobile app

    In the business of delivering energy to the public, it’s attractive to forgo the latest technological fads and focus on what matters: Delivering world-class service while being a responsible steward over the resources under your discretion. However, adding a mobile app to the mix of channels used to communicate with your customers allows you to meet your customers where they are, today and increasingly in the future. Like the internet, mobile is no fad and, as we’ll show, having a mobile strategy isn’t just responsible, it’s a requirement in the 21st century.

    August 21, 2018

  • UDX Index

    New Research Benchmarks Digital Excellence Across Public Utility Websites

    New Research Benchmarks Digital Excellence Across Public Utility Websites

    Connective DX has released a new research report, the Utility Digital Experience (UDX) Index, which evaluates, benchmarks and spotlights best practices among public-facing utility websites. The report reviews user experience across the top 16 US-based utilities as ranked by JD Power (2017).

    June 14, 2018

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