• UDX Index

    New Research Benchmarks Digital Excellence Across Public Utility Websites

    New Research Benchmarks Digital Excellence Across Public Utility Websites

    Connective DX has released a new research report, the Utility Digital Experience (UDX) Index, which evaluates, benchmarks and spotlights best practices among public-facing utility websites. The report reviews user experience across the top 16 US-based utilities as ranked by JD Power (2017).

    June 14, 2018

  • Crowd image at a conference, SUGCON 2018

    Six can't miss sessions at SUGCON 2018

    SUGCON Europe is a community driven conference organized by Sitecore users for Sitecore users. Two of our Sitecore MVPs Pete Navarra and Ben Lipson will be presenting at SUGCON this year so we asked them to share the sessions they are most excited to attend and to give a sneak peek of their sessions.

    March 30, 2018

  • Staff photo not available

    What’s in your Sitecore stack?

    As Sitecore’s product has evolved into a capable “Experience Platform,” so too has the marketing technology landscape that surrounds it. Here's a sneak peek of the MarTech focused sessions happening at Sitecore Symposium 2017 this week that our team members will be attending. 

    October 16, 2017

  • ​The key to customer-centricity? Become a data company.

    ​The key to customer-centricity?
    Become a data company.

    No matter your field, you're working hard to acquire new customers, and concurrently, you’re under-serving existing ones. Success requires a long-term commitment to crafting digital experiences that enable you to capture, analyze and act on customer data.

    September 5, 2017

  • Your culture = your brand: Five steps to become customer-obsessed

    Your culture = your brand: Five steps to become customer-obsessed

    Changing your company's culture to be customer-obsessed is hard. Where do you even start? Here are five of our favorite activities that you can roll out at your organization to empower employees and jump-start a more customer-focused culture. 

    August 4, 2017

  • Connective DX

    Charting a path to customer-centric personalization

    More than half of companies say personalization is a top priority, but far fewer can show measurable business value. See how you can beat the odds with a personalization strategy framework that is scalable, repeatable and measurable.

    June 9, 2017

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