- Webinar : Contextualizing Customer Journeys
Join Dave Wieneke, Digital Strategy Practice Director at Connective DX for an Earley Executive Roundtable webinar, Contextualizing Customer Journeys. Journey mapping is an essential part of understanding and optimizing the customer experience at each stage of the customer lifecycle. To be effective, your customer journey must be contextualized—personalized—for your buyer’s shopping preferences. How can you provide the most complete, accurate and contextualized experience for your customer’s digital journey? Earley Information Science has assembled an expert panel to discuss the strategies, best practices and real-world examples for contextualizing the customer journey.