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  • October 23 - October 24
    Las Vegas, NV : Attending

    Innovation for Utilities

    We’re attending the two day Innovation for Utilities conference this October. We’re excited to gain valuable perspectives from industry peers on what defines innovation, how to manage industry disruption, how to foster a corporate culture for innovation, and introducing innovation to customers. The conference will try to answer the question "what’s next” for utilities and attendees with discuss new business models, emerging technologies and how to foster a culture of innovation. This conference focuses on actionable strategies to grow and sustain among disruption in the new economy. Topics include: cyber security, disruptors and the changing utility business model, marketing to the new energy customer and innovation from the inside. 

  • October 23 - October 25
    Austin, TX : Speaking

    Healthcare Internet Conference

    As the healthcare industry continues to change and evolve, it is more important than ever to stay ahead of the curve on web strategy and development.’s annual Healthcare Internet Conference (HCIC) is the largest event of its kind that provides an opportunity to analyze best practices on a range of issues and brings together healthcare leaders from a variety of disciplines to collaborate and learn.

  • November 13 - ET
    Cambridge, MA : Attending

    UX Fair 2017

    Members of our team are attending UXPA Boston's fourth annual UX Fair, an afternoon jam-packed with UX goodness. The event is for students, career changers, and UX professionals new to the field who want to network with others. They will have thought leaders on hand to provide mentoring and career guidance throughout the afternoon including a keynotes from Ann Chadwick Dias and Marguerite "Margy" Bergel. Register now for a chance to hobnob with UX unicorns and other celebrities.

  • November 29 - CT
    Online : Speaking

    Life after launch - Renewing your strategy for digital customer engagement

    We all know a website is never done, but health systems often struggle to keep the momentum after a large redesign project. Team members move onto new projects, external partners go away, and digital teams are often left in a “firefighting mode” instead of proactively improving digital customer experiences. It doesn’t need to be this way. 

    Join us to learn how leading health systems are structuring their people, processes and technology to create ongoing operational capabilities for sustainable “post-launch” success. We’ll discuss:

    -Practical tips for prioritizing post launch projects
    -The seven essential competencies for digital teams to establish
    -How to build a business case for ongoing investment in digital programs
    -Staffing models for content and technology governance
    -The role of measurement and testing in improving digital patient experiences

    The webinar will be moderated by Jeff Cram, Co-founder, Connective DX and will include special guests from leading health care systems sharing experiences on managing websites post launch.