Headphones on a cube

Portland, OR Director of Analytics & Optimization

We are a digital experience agency that helps companies embrace the power of digital, align around the customer, and take control of their future. We fundamentally believe that great experiences can transform business and make the world a better place. These experiences make a difference in our clients’ businesses and help them earn a place in their customers’ lives. We work with our clients—not for them—to help align around an experience strategy, execute digital programs, and establish high-performing digital teams.

The Director of Analytics & Optimization leads the agency's capabilities in consulting and executing on measurement strategy, digital analytics planning and implementation, digital marketing effectiveness and optimization. The director manages the Analytics & Optimization team (currently two people plus contract resources as needed). The Director of Analytics & Optimization defines measurement objectives and strategy and working with the Analytics & Optimization team, guides the collection and analysis of data to identify insights that inform key decisions related to UX and performance in support of business goals.

As with all leadership roles at Connective, the Director of Analytics & Optimization role blends practice leadership, team management and professional development, consulting and hands-on project work giving the right candidate the opportunity to grow their craft, agency capabilities and leadership.

As a member of the Portland leadership team, the Director of Analytics & Optimization participates in weekly discussions around agency pipeline, marketing, delivery, capacity and process improvement. As a key senior member of the Experience Design team the Director of Analytics & Optimization helps all XD team members orient their thinking and delivery around providing measurable value to users and to our client’s organizations. In addition, the Director of Analytics & Optimization can play a lead role on client accounts, helping to extend our core platform design and development work into ongoing operations and optimization relationships.

Key Responsibilities:

  • Lead the Analytics & Optimization practice through roadmap, development and delivery of key capabilities.
  • Manage and mentor Analytics & Optimization team members ensuring high quality work and collaboration while meeting billable allocation targets. 
  • Manage and maintain relevant data and analytics technology capabilities and partnerships across the Google, Adobe and Sitecore ecosystems. 
  • Lead strategic consulting with clients to define goals, create measurement strategies, audit digital ecosystems, create and publish dashboards and deliver relevant executional capabilities associated with tracking, measuring, testing and optimizing key digital experiences to meet business and user goals. 
  • Work hands-on with other XD and Tech team members as a senior practitioner of key client accounts.
  • Collaborate with CDX Sales and Marketing teams to promote, propose, scope and sell Analytics & Optimization services as part of design/build engagements; as ongoing operations engagements and as stand-alone projects or accounts.
  • Work as part of CDX Leadership team to align vision, capabilities and resources to support agency goals

Relevant Experience:

10+ years working in a senior capacity on large data, analytics and optimization engagements including digital measurement, marketing automation, personalization, analytics data analysis, SEO and SEM

5 years leading/delivering digital marketing and analytics consulting/strategy for large enterprises

5 years as a direct manager of data/analytics employees

Hands-on and partner level experience with leading data, analytics and optimization platforms including Google, and Adobe. Familiarity with enterprise CMS platforms (Sitecore experience would be a plus)

Benefits:

The heart and soul of Connective DX is our people. Working at Connective DX is more than a job—it is an opportunity to personally grow, make lifelong friends, and make a genuine difference for our clients, co-workers, family and our world. We strive to offer the best benefits for our employees and their families. These benefits include group major medical and dental plans, alternative care and chiropractic benefits, flexible spending accounts, dependent care accounts, voluntary supplemental insurance through AFLAC, a monthly transit stipend, a minimum of 15 days of PTO per year, an employee referral bonus, a speaking engagement spiff, an employee assistance program, and a 401(k)-matching program.

How to apply:

Send a resume and cover letter vial email to: 951222-CS-27527@connectivedx.hrmdirect.com

 

Are you driven to build great digital experiences?

At Connective DX we're designing and building the next generation of digital business and experiences—and we’re committed to hiring the best and brightest talent to help us. If you're passionate about design and technology and want to make a difference, we'd love to hear from you. At Connective DX we're committed to helping our employees grow through participation in community events and professional development. And we offer competitive benefits.

Agency culture

Paul and Jeff founded Connective DX on the values of transparency, honesty and humility—because that’s how real change gets made. We work in open collaboration across disciplines and with our clients. We're driven to make something that makes a difference to our clients, their customers, and our craft. The Connective DX team participates in community events, from hackathons to meetups, and speaks at conferences. We also host our own Delight events throughout the year.

If you are interested in this opportunity, please contact us directly. No recruiting agencies, please.

All candidates must successfully complete a background check prior to starting employment at Connective DX. Connective DX is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. Connective DX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.