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About Julie Donovan

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So far Julie Donovan has created 135 blog entries.

Three ways healthcare organizations are using vast scale to drive innovation and change

Posted on: July 2, 2019 In Strategy 'Transformation' is one of those words that sometimes gets used a bit, well, aspirationally. ;> But healthcare organizations really are disrupting business as usual thinking to embrace consumerism, new technology and emerging medical knowledge. Last week my colleague Jake DiMare asked for some

Three ways healthcare organizations are using vast scale to drive innovation and change2019-12-09T11:02:43-08:00

Three considerations to make when selecting a content management system

Posted on: July 2, 2019 In Technology So you’ve decided it’s time for your organization to select a new content management system. From here, it’s just a matter of gathering information about what’s currently out there, comparing features, and selecting the one that seems, at first glance, to be

Three considerations to make when selecting a content management system2019-10-21T13:37:15-07:00

New Hires at Connective DX

Posted on: June 27, 2019 In News Connective DX has been growing and we are excited to announce key new hires. On June 24, Nick Dorrough joined the Connective DX team as a Solutions Architect. Nick comes to us from Velir, where he served as a Senior Lead Developer since

New Hires at Connective DX2019-10-21T13:35:09-07:00

Learn to set up your Microsoft Azure dashboard with Dylan Young

Posted on: June 17, 2019 In Technology It can be intimidating to learn how a new technology platform functions. Even the most technologically-savvy among us can feel disoriented by an unfamiliar interface and overwhelmed by all the new options to master. If the platform serves more than one function, it

Learn to set up your Microsoft Azure dashboard with Dylan Young2019-10-21T13:33:46-07:00

Winning the energy utility digital experience game

Posted on: May 17, 2019 In Strategy, Content While recently researching technology adoption curves, I noticed many readily available illustrations begin with the emergence of the electrical grid. That seems to be a sensible entry point to the discussion because so many of the most important innovations since then have

Winning the energy utility digital experience game2019-10-21T13:33:06-07:00

Reducing call center volume while maintaining C-SAT scores: No joke

Posted on: April 8, 2019 In Strategy We all know the old joke: A guy says to his doctor, “It hurts when I do this [makes a waving motion].” His doctor studies the motion carefully and tells her patient, “Don’t do that.” We’re often tasked with helping utilities to reduce

Reducing call center volume while maintaining C-SAT scores: No joke2019-10-21T13:26:49-07:00

Connective DX names Drew Parroccini senior software engineer

Posted on: April 1, 2019 In News Connective DX is excited to announce that Drew Parroccini has joined the staff full-time, working out of the Portland office. Drew is a senior software engineer with 14 years of full-stack development and UI design experience and will be handling front-end development

Connective DX names Drew Parroccini senior software engineer2019-10-21T13:26:07-07:00